Returns & Exchanges
At Giovanni Cosmetics, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you may return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the products in their original packaging, ensuring all safety seals are intact for a valid return.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing